The Eton Hotel Shanghai is a luxury five-star business class hotel located in the heart of the Lujiazui Finance and Trade Zone. It is strategically situated just a 10-minute drive from the Shanghai New International Expo Centre and 45 minutes from both Pudong International and Hongqiao Airports. This hotel features exquisite artwork and innovative design elements throughout, making it a compelling choice for business and leisure travelers alike. Guests have convenient access to local attractions including the Shanghai Disney Resort and Century Park.
Location
Located strategically on Pudong Avenue, the hotel is within a 15-minute drive to The Bund and offers proximity to key attractions like Jin Mao Tower and the Shanghai World Financial Center. The area provides various family-friendly activities in nearby Century Park, including bike trails and boating lakes. Public transportation options are accessible, facilitating ease of travel throughout the city. The Shanghai IFC Mall, located at the base of the Twin Towers, further enhances the hotel's central position.
Rooms
The hotel offers 399 well-appointed guest rooms, featuring modern amenities that include LCD TVs, complimentary WiFi, and mini-bars. Luxurious bathrooms come equipped with soaking tubs and separate stall showers, enhancing the comfort of the stay. Guests can enjoy panoramic city views from accommodations located on higher floors, while corner rooms overlook The Bund. Additional room features include air conditioning and safe deposit boxes, ensuring a secure and pleasant environment.
Eat & Drink
Eton Hotel Shanghai provides a variety of dining choices, including authentic Cantonese cuisine and a range of Asian, American, and Continental dishes. The chic restaurant highlights South East Asian flavors and offers a unique culinary experience. Breakfast includes options paired with freshly brewed coffee, complimentary cocktail upon arrival, and access to a private meeting room. The elegant E-Bar serves as a stylish venue for relaxation, complemented by cigars and beverages.
Leisure & Business
The hotel features a fully equipped gym, a 25-meter indoor heated swimming pool, a Jacuzzi, sauna, and steam room, ensuring a complete workout experience for guests. Meeting rooms come equipped with LCD projectors and screens, suitable for corporate events and seminars. Individual massage rooms are available for personalized relaxation experiences, with spa products designed for stress reduction and revitalization. A dedicated team of catering professionals is on hand for events and special occasions.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
great location
language barrier
construction noise
7.4/10
Very good
Rooms
7.6
Location
8.2
Service
7.1
Dining
7.5
Guest reviews
7.4/10
based on 20 reviews
4/5
based on 852 reviews
8.6
8.6/10based on 240 reviews
#133 of 4,786 hotels in Shanghai based on Tripadvisor
Jay
United Kingdom,
June
2024
8.2/10
I was immediately captivated by the floor-to-ceiling views of Shanghai and the river, although the room showed some age. The front room had a bad odor, possibly from new building materials, and overlooked a construction site. Despite these drawbacks, the room was quite comfortable and spacious, complete with a small walk-in closet.
Rooms
8.0
The rooms offer stunning views and are comfortable, although showing some age. The room size is decent with a convenient small walk-in closet.
Service
7.0
The service was a mix of experiences. The staff were attentive to some needs, but communication was a bit challenging as they were not fluent in English. However, they did provide great service even after closing time, enhancing my overall stay.
Location
9.0
The location is excellent, especially for business trips, being near the Financial Center and within walking distance. However, English-speaking guests might face some language barriers, and the presence of separate glass enclosures in certain areas could be inconvenient for shared use.
Dining
8.0
The dining options were diverse, with Chinese, Japanese, and Western food available. The spread included a good selection of Asian and Western/Indian dishes, offering a satisfying dining experience.
Facilities
9.0
The facilities are well-equipped and cater to various needs, enhancing the overall stay experience.
spacious rooms
language barrier
David
United States,
May
2024
6.6/10
The hotel rooms are big and well-equipped, although the older style TV and power points were a bit disappointing. Check-in hour at 2 pm is a downside for early arrival. Budget tourists are common here.
Rooms
8.0
Service
6.0
The service needs improvement in consistency and friendliness. Fast check-in and check-out is a plus.
Location
7.0
The hotel has a nice location with supermarkets nearby and easy access to the Metro station. However, it can get congested with cars and taxis waiting outside.
Dining
5.0
The dining experience is average and should offer more vegetarian and international options.
Facilities
7.0
The facilities are decent but could be enhanced to provide a better overall experience.
Mary
United Kingdom,
April
2024
8.0/10
The hotel offers top-quality rooms with nice views, though check-in time might be inconvenient. The service is very efficient and friendly, catering to all needs. The location is excellent for car and metro access but a bit distant from the main bund area. The dining options are diverse, catering to various tastes. The facilities are well-appointed with separate glass enclosures but may have some obstruction issues.
Rooms
8.0
The rooms were top quality with nice views, though minor issues were present.
Service
9.0
The service was very efficient, friendly, and accommodating throughout my stay.
Location
8.0
The location is excellent for car and metro access, with separate glass enclosures allowing multiple people to use the areas concurrently.
Dining
7.0
The dining experience was really good, offering Chinese and intercontinental food, though some improvements could enhance the experience.
Facilities
8.0
The facilities are well-appointed, with separate glass enclosures, catering to various needs.
Oliver
United Kingdom,
April
2024
7.8/10
The hotel has nice rooms with a bath tub and a spacious bed, but there was a bad odor in the front room, possibly due to new building materials, and construction noise from the site. The check-in time can be inconvenient at 2 pm.
Rooms
8.0
The rooms are nice with a bath tub, a spacious bed, but there was a bad odor in the front room, possibly from new building materials.
Service
7.0
The service was nice, especially during check-out when they arranged a taxi promptly. However, there were some language barriers.
Location
9.0
The location is excellent, near the Financial Center with great views over the river and Pudong center. There are convenient amenities nearby like supermarkets and a Metro station across the road.
Dining
8.0
The dining experience was good with a nice spread of dishes, but it could offer more international options.
Facilities
7.0
The hotel facilities are good, but guests may experience inconvenience due to the ongoing construction and odor issues.
Bruce
United States,
April
2024
7.0/10
Staying at the hotel was a mixed experience. The rooms provide a unique feature with wall-to-ceiling glass overlooking the front side, attracting plenty of budget tourists. However, my room was near the elevator, causing some noise disturbance, and the minimal lighting made the room feel dark.
Rooms
7.0
The rooms had a unique feature with wall-to-ceiling glass overlooking the front side, attracting plenty of budget tourists. However, my room's proximity to the elevator made it a bit noisy at times, and the minimal lighting created a dark ambiance.
Service
6.0
The service was a mixed bag. The staff was very attentive to guests' needs, even providing an additional floor mat after my request. However, overall, the service was not consistently helpful.
Location
8.0
The location of the hotel was convenient being close to the metro, allowing easy access to various places. However, there was a bit of noise from new building materials in the front room, impacting the overall quietness.
Dining
7.0
The dining experience was satisfactory, offering a mix of Chinese and intercontinental food. While not superb, the breakfast spread was decent, making mornings enjoyable.
Facilities
7.0
The facilities at the hotel were adequate, catering to basic needs without extravagance.
Henry
United States,
March
2024
6.6/10
I found the hotel to be a great spot for budget tourists, with clean and tidy rooms but slightly outdated furniture. Unfortunately, the presence of cockroaches was a downside, along with poor restaurant service and not very helpful concierge.
Rooms
7.0
The rooms were very clean and nice, although the furniture was a bit vintage. Unfortunately, there were some issues like cockroaches and poor restaurant service.
Service
5.0
The service was always available, but they couldn't find a solution. I also had a bad experience with room service when I asked for eggs. The check-out process was slow, even with few people in line.
Location
8.0
The location was good and convenient, especially being close to the metro for easy access to different places. However, it was a bit far from good shops and restaurants.
Dining
6.0
The dining experience was okay, offering both Chinese and intercontinental food. However, it was not superb.
Facilities
7.0
The hotel had good facilities like a swimming pool and options for executive rooms with cocktail evenings and breakfast. However, there were some issues in terms of satisfaction.
Helen
United States,
February
2024
6.4/10
My stay at the hotel had its ups and downs. The rooms were smaller than average and dated, with older furniture, plus there was a lingering bad odor in the front room, possibly due to new construction nearby. On the bright side, the hotel is conveniently located, and the dining options are good. However, the service was a bit hit or miss with some efficient responses but also staff that struggled with foreign currencies.
Rooms
5.0
The rooms were smaller than average and dated, with older furniture. There was a bad odor in the front room, possibly due to construction nearby.
Service
6.0
The staff had mixed performance, with some being efficient but others struggling with foreign currencies.
Location
8.0
The hotel is conveniently located and easy to reach by car or metro, right in front of a Metro station.
Dining
7.0
The dining options were good with a variety of Asian and Western choices.
Facilities
6.0
The hotel facilities were average, nothing exceptional but sufficient for a comfortable stay.
Convenient location
Room odor
Phil
United Kingdom,
February
2024
7.8/10
My stay at the hotel was quite pleasant. The rooms were clean and nice, although the furniture was a bit vintage. The service was excellent, with staff always available and fast check-in and check-out services. The location was convenient, close enough to walk to key sights. The dining options were good, with many Asian and western choices. Overall, a comfortable stay worth the value.
Rooms
8.0
The rooms are very clean and nice, although the furniture is a bit vintage by now.
Service
9.0
The service was excellent, with staff always available and fast check-in and check-out services.
Location
8.0
The location was convenient, close enough to walk to key sights.
Dining
7.0
The dining options were good, with many Asian and western choices.
Facilities
7.0
The facilities were satisfactory, with all the necessary amenities available.
Richard
United Kingdom,
December
2023
8.0/10
The hotel has a convenient location in Shanghai for business and leisure, offering clean and comfortable rooms. The service provided us with great assistance, although there was a slight language barrier. The dining options were satisfactory but could include more variety for vegetarians. The facilities met our expectations, contributing to a pleasant stay overall.
Rooms
9.0
The rooms were clean and comfortable, offering a peaceful retreat from the daylight.
Service
8.0
The staff provided us with great service even after closing time, making our stay enjoyable.
Location
8.0
The hotel is very near from metro, making transportation convenient for exploring the city.
Dining
7.0
The dining experience offered a good spread of Asian and Western/Indian foods, catering to various tastes.
Facilities
8.0
The facilities met our needs, providing a comfortable and convenient environment during our stay.
Francis
United Kingdom,
December
2023
8.4/10
The hotel offers very nice and modern rooms that are spacious and equipped with good Wi-fi connection and air conditioning despite showing some age. The breakfast is great, making it convenient for business travelers in Lujiazui. However, there is a slight language barrier issue in communication with the staff.
Rooms
8.0
The rooms were a good size, very nice, and modern, providing a good Wi-fi connection and air conditioning.
Service
7.0
The staff members were very friendly and polite. Although their English was average, they were accommodating.
Location
9.0
The hotel is a bit away from the main Bund area but near to business addresses for meetings. Its proximity to the subway and metro stations makes it convenient for transportation.
Dining
9.0
The dining experience is really good, offering a variety of Chinese and intercontinental food. The prices are reasonable, including a bar option at 10 USD/liter.
Facilities
9.0
The facilities are wonderful with very clean and comfortable rooms, a great view over the river and Pudong center, and separate glass enclosures in the recreational areas.
Jason
United Kingdom,
December
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were nice and clean, offering a bathtub and a spacious layout, although the furniture looked a bit vintage. The service was satisfactory with helpful staff, although there were some language barriers. The location was convenient, being close to key sights and suitable for both business and leisure in Shanghai. The dining experience was enjoyable, offering a good spread of Asian and Western/Indian foods. Overall, a decent value for money option in the Pudong area.
Rooms
8.0
The rooms were very clean and nice, with a spacious layout and a nice bed.
Service
7.0
The service was nice, with the staff being helpful, although some language barriers were encountered.
Location
8.0
The location was rather good for the money, close enough to walk to key sights in Shanghai for business and leisure.
Dining
8.0
The dining experience was pleasant with a good spread of food options.
Facilities
7.0
The facilities provided were decent, enhancing the overall stay.
Clean
Language barriers
Beth
United Kingdom,
November
2023
7.6/10
The hotel has a great location right in front of Metro Pudong Avenue in Shanghai, making it convenient for both business and leisure travelers. The rooms, although already a bit old, offer fantastic views facing Lujiazui. The service is efficient with fast check-in and check-out, but there were communication issues as almost nobody spoke English. The dining experience was exceptional with a variety of Chinese and intercontinental food options. However, the hotel is a little away from the main Bund area, and the entrance is often blocked by cars or taxis, affecting the overall convenience.
Rooms
7.0
The rooms were great facing Lujiazui.
Service
6.0
The service is always available on every request, with fast check-in and check-out.
Location
8.0
The hotel is very convenient, located right in front of Metro Pudong Avenue, making it easy to get to any places.
Dining
9.0
The dining experience was really good with a mix of Chinese and intercontinental food.
Facilities
8.0
The facilities were of good quality and well-maintained.
Convenient Location
Language Barrier
Thomas
United Kingdom,
November
2023
7.8/10
The hotel offers very nice rooms, a great breakfast, and is convenient for business in Lujiazui despite a slight smell of smoke. The view from the rooms is amazing.
Rooms
8.0
Despite showing some age, the rooms were very nice with an amazing view.
Service
7.0
The service was okay, with fast check-in and check-out, but the English proficiency of the staff was average. Reported issues to management for improvement.
Location
9.0
The location is wonderful, very clean and comfortable rooms with a great view over the river and Pudong center, just close to the metro station on line 4.
Dining
8.0
The dining experience was really good, offering Chinese and intercontinental food, which was a positive surprise. However, the spread was limited.
Facilities
7.0
The hotel offers home-made pastries and other facilities that enhance the overall experience.
Great Breakfast
Slight Smell of Smoke
Frederick
United Kingdom,
November
2023
7.8/10
The hotel has nice windows with 2 single beds but had a bad odor in the front room, possibly due to new building materials, and overlooked a construction site. It has a faint smell reminiscent of an old hotel room.
Rooms
7.0
The rooms had nice windows with 2 single beds. Although there was a bad odor in the front room and overlooked a construction site, the overall experience was decent.
Service
7.0
The service was attentive and responsive to guests' needs. However, the check-out process could be faster, and the language proficiency of staff members was limited.
Location
9.0
The hotel's location is excellent, within walking distance to the Financial Center and right in front of the Metro station.
Dining
8.0
The dining options cater to various meal types, including Chinese, Japanese, and Western food. However, there is an additional charge for the shuttle service from the airport.
Facilities
8.0
The hotel offers good facilities, including a swimming pool. It is in a quiet area with separate glass enclosures in the rooms for privacy.
George
United Kingdom,
October
2023
8.4/10
I was immediately taken back by the floor to ceiling views of Shanghai and the river. The rooms, although somewhat weary, were beautifully decorated with both a bath and shower, providing a great stay with a fantastic view. The service was always helpful and warm, showing a friendliness that was missing at the check-in counter. However, the location, while excellent and offering stunning views, was always blocked by cars or taxis waiting to pick up guests. The dining experience was morally for Chinese, offering one of the best varieties, including intercontinental food, which was a positive surprise. The facilities were top-notch, making the overall experience worthwhile.
Rooms
8.0
The rooms were beautifully decorated with great views.
Service
9.0
The service was always helpful and warm, adding to a pleasant stay.
Location
7.0
The location provided excellent views but was often blocked by cars or taxis.
Dining
9.0
The dining experience offered a great variety of Chinese and intercontinental food.
Facilities
9.0
The facilities were top-notch and met all my needs during the stay.